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Ecococoon Reviews

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Overall Rating

4.5
13 Reviews
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About Ecococoon

Ecococoon is a leading Australian brand specializing in 18/8 stainless steel drinkware. They are known for their innovative stainless steel drink bottles and cups. Their products are designed to last a lifetime and provide an optimal drinking experience. The product range includes vacuum insulated double-walled high-performance drink bottles available in three sizes - 350ml, 500ml, and 600ml. They also offer the world's first high-tech soft touch bottle mouthpiece and lid, a unique set of designer stainless steel cups, a range of stainless steel straws available in 8 colours, and coordinated accessories including bottle cuddlers and cup cuddlers. They have an extensive range of over 100 products. All their products are designed to be safe, environmentally sustainable, hard-wearing, fun, and guaranteed to outperform all other brands. They also offer a variety of other products such as Bento Lunch Boxes, Insulated Lunch Bags, Bottle Covers, and more. Their products are available for purchase on their website.

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Ecococoon Customer Reviews (13)

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Ronald Musick
Ronald Musick
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Feb 12, 2023
Élise Allain
Élise Allain
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Feb 11, 2023
Guy D'Avis
Guy D'Avis
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Feb 11, 2023
Erato Colón
Erato Colón
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Feb 10, 2023
Timirsolta Shishani
Timirsolta Shishani
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Feb 10, 2023
Noah Law
Noah Law
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Feb 10, 2023
Argento Rolón
Argento Rolón
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Feb 10, 2023
Lionella Buccho
Lionella Buccho
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Feb 9, 2023
Jake Price
Jake Price
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Feb 9, 2023
Susanne König
Susanne König
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Feb 8, 2023

Ecococoon Customer’s Q&A

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Ecococoon FAQs

FAQ

How do I clean my ecococoon bottle?

To clean an ecococoon bottle, it's recommended to unscrew the lid after using the bottle at the end of the day and wash the bottle in hot soapy water. A small brush can be used to reach the inside of the bottle and prevent buildups. The caps and lids can go on the top shelf of your dishwasher. Ensure that the cover and the bottle are both completely dry before putting the lid back on. For deeper cleaning, you can soak the bottle in distilled white vinegar or scrub it with baking soda. To use vinegar, fill the bottle with equal parts of vinegar and water, shake the bottle for a few minutes, and allow the vinegar to soak overnight. Rinse the bottle with warm water the following day. To use baking soda, put a teaspoon of baking soda into your bottle and fill it up with water. Let this sit overnight and rinse it in the morning with water. Scrub the lid's inside using baking soda and water before putting it back on. Remember to always keep your bottle clean and safe to use.

FAQ

About ecococoon.com.au Prices and Cost?

Ecococoon offers a variety of products at different price points. For instance, the Insulated Lunch Bag is priced at $34.95. The Bento Lunch Box 2 - Leak Proof and Bento Lunch Box 5 - Leak Proof are priced at $69.95 and $79.95 respectively. The 350ml Water Bottle - Leak-Free is available for $35.95. The 500ml Water Bottle - Leak-Free is on sale, with prices starting from $23.95, down from the original price of $39.95. The Large Bottle Cover and Medium Bottle Cover are also on sale, with prices starting from $9.95 and $8.40 respectively, down from $16.00 and $14.00. The Screw Top Lid is priced at $7.50. Free shipping is offered on Australian orders over $99. Prices for other products can be found on the website.

FAQ

About ecococoon.com.au Popular Products and Services?

Ecococoon is a leading Australian brand for 18/8 stainless steel drinkware. They are the innovators of stainless steel drink bottles and stainless steel cups. Their products are designed to last a lifetime and provide an optimal drinking experience. The collection includes vacuum insulated (thermally insulated) double-walled high-performance drink bottles available in three sizes - 350ml, 500ml, and 600ml. They also offer the world’s first high-tech soft touch bottle mouthpiece and lid, a unique set of designer stainless steel cups, a unique range of stainless steel Straws available in 8 colours, and co-ordinated accessories including bottle cuddlers and cup cuddlers.

The popular products on their website include the Bento Lunch Box 5 - Leak Proof, Bento Lunch Box 2 - Leak Proof, Insulated Lunch Bag, Stainless Steel Snack Pots, 500ml Water Bottle - Leak-Free, and 350ml Water Bottle - Leak-Free. They also have a Seconds Sale for the Bento Lunch Box 2. These products are considered best sellers as they allow users to easily pack healthy lunches that are photo-worthy.

FAQ

About ecococoon.com.au Payment Method?

The website ecococoon.com.au accepts the following payment methods: Visa, MasterCard, and PayPal. Additionally, they accept Cheque and Bank Transfer (EFT). All payments are required to be made upfront along with a delivery address, valid contact number, and email for the order to be sent. Please note that this information is subject to change and it's always a good idea to check the website for the most current information.

FAQ

ecococoon.com.au Return Policy?

Ecococoon's Return Policy allows customers who have purchased products from their online store within a 30-day period and are not completely satisfied to arrange a return or web-store credit exchange of the purchase. All goods returned must be in a perfect, unused, and re-saleable condition, together with original product packaging. All postage charges for the return of the product will be the responsibility of the purchaser, unless there is a product defect, or there was an error on Ecococoon's part when processing the order. In the case of a Company Error, Ecococoon will arrange appropriate collection of the product to be returned to their head office at their charge. Ecococoon will not accept any returns after 30 days, unless there is a product defect.

In addition, Ecococoon offers a 1-year warranty that covers all bottles (the cocoon™), cups, and cap & lid (the cocooncap™) against manufacturer defects, and excludes normal wear and tear, including but not limited to scratches, dents, peeling or flaking paint, slight color variations, etc. Accessories (cuddlers™) or any other product are not covered by the Ecococoon warranty.

As for Ecococoon's Shipping Policy, all orders will be dispatched within 1-2 working days from their warehouse in Brisbane using Australia Post. Once the order has been dispatched, an email will be sent to the customer with a shipping confirmation and tracking number. The parcel will be left at the front door/letterbox, unless otherwise notified on the order. If the parcel is required in a rush, it is recommended to choose the Express Post Delivery option. During peak periods (e.g., Christmas/Back to school periods and during promotions), it is recommended to allow plenty of additional time for delivery of the item. The shipping cost varies depending on the location and the total amount of the order.

FAQ

How do I return a product to Ecococoon?

To return a product to Ecococoon, the following steps are necessary. If the product was purchased from a retail store, it should be returned to that store. If the product was bought within a 30-day period from the Ecococoon online store and the customer is not completely satisfied, contact should be made with Ecococoon to arrange a return or web-store credit exchange of the purchase. All returned goods must be in a perfect, unused, and re-saleable condition, together with the original product packaging. The responsibility for all postage charges for the return of the product lies with the purchaser, unless there is a product defect, or there was an error on Ecococoon's part when processing the order. In the case of a Company Error, Ecococoon will arrange appropriate collection of the product to be returned to their head office at their charge. Ecococoon will not accept any returns after 30 days, unless there is a product defect. Please note that the return policy does not cover for issues resulting from colour variations caused by your computer monitor.

FAQ

What is the Ecococoon warranty?

Ecococoon has a one-year warranty that covers all bottles (the cocoon™), cups, and cap & lid (the cocooncap™) against manufacturer defects and excludes normal wear and tears.
FAQ

How long will it take for Ecococoon to dispatch my order?

Your order will be dispatched within 1-2 working days.
FAQ

What products are not covered by the warranty?

Accessories (cuddlers™) or any other product are not covered by the Ecococoon warranty.
FAQ

Can I track my parcel?

Yes, you can track your parcel via Australia Post using the tracking number provided in the shipping confirmation email.

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