Ecococoon Reviews
Ecococoon Customer Reviews (13)
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Ecococoon Customer’s Q&A
Ecococoon FAQs
How do I clean my ecococoon bottle?
To clean an ecococoon bottle, it's recommended to unscrew the lid after using the bottle at the end of the day and wash the bottle in hot soapy water. A small brush can be used to reach the inside of the bottle and prevent buildups. The caps and lids can go on the top shelf of your dishwasher. Ensure that the cover and the bottle are both completely dry before putting the lid back on. For deeper cleaning, you can soak the bottle in distilled white vinegar or scrub it with baking soda. To use vinegar, fill the bottle with equal parts of vinegar and water, shake the bottle for a few minutes, and allow the vinegar to soak overnight. Rinse the bottle with warm water the following day. To use baking soda, put a teaspoon of baking soda into your bottle and fill it up with water. Let this sit overnight and rinse it in the morning with water. Scrub the lid's inside using baking soda and water before putting it back on. Remember to always keep your bottle clean and safe to use.
About ecococoon.com.au Prices and Cost?
Ecococoon offers a variety of products at different price points. For instance, the Insulated Lunch Bag is priced at $34.95. The Bento Lunch Box 2 - Leak Proof and Bento Lunch Box 5 - Leak Proof are priced at $69.95 and $79.95 respectively. The 350ml Water Bottle - Leak-Free is available for $35.95. The 500ml Water Bottle - Leak-Free is on sale, with prices starting from $23.95, down from the original price of $39.95. The Large Bottle Cover and Medium Bottle Cover are also on sale, with prices starting from $9.95 and $8.40 respectively, down from $16.00 and $14.00. The Screw Top Lid is priced at $7.50. Free shipping is offered on Australian orders over $99. Prices for other products can be found on the website.
About ecococoon.com.au Popular Products and Services?
Ecococoon is a leading Australian brand for 18/8 stainless steel drinkware. They are the innovators of stainless steel drink bottles and stainless steel cups. Their products are designed to last a lifetime and provide an optimal drinking experience. The collection includes vacuum insulated (thermally insulated) double-walled high-performance drink bottles available in three sizes - 350ml, 500ml, and 600ml. They also offer the world’s first high-tech soft touch bottle mouthpiece and lid, a unique set of designer stainless steel cups, a unique range of stainless steel Straws available in 8 colours, and co-ordinated accessories including bottle cuddlers and cup cuddlers.
The popular products on their website include the Bento Lunch Box 5 - Leak Proof, Bento Lunch Box 2 - Leak Proof, Insulated Lunch Bag, Stainless Steel Snack Pots, 500ml Water Bottle - Leak-Free, and 350ml Water Bottle - Leak-Free. They also have a Seconds Sale for the Bento Lunch Box 2. These products are considered best sellers as they allow users to easily pack healthy lunches that are photo-worthy.
About ecococoon.com.au Payment Method?
The website ecococoon.com.au accepts the following payment methods: Visa, MasterCard, and PayPal. Additionally, they accept Cheque and Bank Transfer (EFT). All payments are required to be made upfront along with a delivery address, valid contact number, and email for the order to be sent. Please note that this information is subject to change and it's always a good idea to check the website for the most current information.
ecococoon.com.au Return Policy?
Ecococoon's Return Policy allows customers who have purchased products from their online store within a 30-day period and are not completely satisfied to arrange a return or web-store credit exchange of the purchase. All goods returned must be in a perfect, unused, and re-saleable condition, together with original product packaging. All postage charges for the return of the product will be the responsibility of the purchaser, unless there is a product defect, or there was an error on Ecococoon's part when processing the order. In the case of a Company Error, Ecococoon will arrange appropriate collection of the product to be returned to their head office at their charge. Ecococoon will not accept any returns after 30 days, unless there is a product defect.
In addition, Ecococoon offers a 1-year warranty that covers all bottles (the cocoon™), cups, and cap & lid (the cocooncap™) against manufacturer defects, and excludes normal wear and tear, including but not limited to scratches, dents, peeling or flaking paint, slight color variations, etc. Accessories (cuddlers™) or any other product are not covered by the Ecococoon warranty.
As for Ecococoon's Shipping Policy, all orders will be dispatched within 1-2 working days from their warehouse in Brisbane using Australia Post. Once the order has been dispatched, an email will be sent to the customer with a shipping confirmation and tracking number. The parcel will be left at the front door/letterbox, unless otherwise notified on the order. If the parcel is required in a rush, it is recommended to choose the Express Post Delivery option. During peak periods (e.g., Christmas/Back to school periods and during promotions), it is recommended to allow plenty of additional time for delivery of the item. The shipping cost varies depending on the location and the total amount of the order.
How do I return a product to Ecococoon?
To return a product to Ecococoon, the following steps are necessary. If the product was purchased from a retail store, it should be returned to that store. If the product was bought within a 30-day period from the Ecococoon online store and the customer is not completely satisfied, contact should be made with Ecococoon to arrange a return or web-store credit exchange of the purchase. All returned goods must be in a perfect, unused, and re-saleable condition, together with the original product packaging. The responsibility for all postage charges for the return of the product lies with the purchaser, unless there is a product defect, or there was an error on Ecococoon's part when processing the order. In the case of a Company Error, Ecococoon will arrange appropriate collection of the product to be returned to their head office at their charge. Ecococoon will not accept any returns after 30 days, unless there is a product defect. Please note that the return policy does not cover for issues resulting from colour variations caused by your computer monitor.